Effective Date: July 29, 2026

Welcome to Rushabh Fastners (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rushabhfastners.com or interact with us through email, phone, WhatsApp, or enquiry forms.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a quotation, or submit an enquiry, we may collect:

• Full Name
• Company Name
• Email Address
• Mobile Number
• Office Telephone Number
• Business Address
• GST Number (if applicable)
• Country/State/City
• Product Requirements
• Purchase Enquiry Details
• Any additional information voluntarily shared with us

Technical Information

Whenever you visit our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date & Time of Visit
• Pages Viewed
• Referral Source
• Website Usage Statistics

This information helps us improve our website and customer experience.

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2. How We Use Your Information

We use your information to:

• Respond to enquiries and quotation requests
• Process business enquiries
• Communicate regarding orders
• Provide technical information and product support
• Improve website performance
• Understand visitor behaviour through analytics
• Prevent fraudulent activities
• Comply with legal obligations
• Send important service updates
• Share new product information, catalogues, and business updates where permitted

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3. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse visitor traffic
• Enhance browsing experience

You can disable cookies through your browser settings. However, some features of the website may not function properly.

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4. Google Analytics & Similar Technologies

We may use Google Analytics or similar services to understand how visitors interact with our website.

These tools may collect anonymous information such as:

• Pages visited
• Time spent on pages
• Browser information
• Device type
• Geographic region (approximate)

This information is used solely to improve our website and services.

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5. WhatsApp & Contact Forms

If you contact us via WhatsApp, email, or our enquiry forms, the information you provide will only be used for business communication, quotation preparation, customer support, and order-related discussions.

We do not use your contact information for unsolicited communications.

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6. Information Sharing

We respect your privacy.

We do not sell, rent, trade, or commercially distribute your personal information.

Information may be shared only when necessary with:

• Courier and logistics partners
• Transport companies
• Payment service providers
• Website hosting providers
• IT service providers
• Government authorities where legally required

All such parties are expected to protect your information appropriately.

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no online platform or electronic storage system can guarantee absolute security.

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8. Data Retention

We retain information only as long as reasonably necessary to:

• Provide our products and services
• Maintain customer records
• Fulfil legal, tax, and accounting obligations
• Resolve disputes
• Enforce our agreements

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9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of every external website they visit.

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10. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain processing activities
• Request clarification regarding how your data is used

To exercise these rights, please contact us using the details provided below.

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11. Children’s Privacy

Our website is intended for business users and individuals aged 18 years or above.

We do not knowingly collect personal information from children.

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12. International Visitors

If you access our website from outside India, you understand that your information may be processed and stored in India, where data protection laws may differ from those in your jurisdiction.

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13. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on this page along with the revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of those changes.

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14. Contact Information

For any questions regarding this Privacy Policy or your personal information, please contact:

Rushabh Fastners

Website: www.rushabhfastners.com

Email: rushabhfastners@yahoo.com

Business Hours:

Monday to Saturday

10:45 AM – 6:45 PM (IST)

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Your Trust Matters

At Rushabh Fastners, protecting customer information is an important part of our commitment to quality, professionalism, and long-term business relationships. We appreciate your trust and remain committed to maintaining the confidentiality and security of your information.